PlayOJO
Reviews and Complaints

I want my money I will be reporting this to the fraud department I have sent my back details so many times

I can no longer is as u are asking for 2FA via a code you are sending to a phone number that I no longer have access to it. Please can you help me

My signal went on my phone and I tried to log back in, and it won't let me.

I am not receiving emails back from them and there is no number to call.

I have money in my account, and looking at reviews, it looks like this happens more than once.

They are quick to take money and send a verification code to play, but very slow at resolving the problem.

I look forward to hearing back.

hello

I have withdrew 220ish dollars 4 times or more and they keep declining.

I need the money really soon and would like to withdraw the money from my play ooo account.

I have put the correct details and have not received my funds

why does it keep declining

I won £5.30 and had a £10 deposit, and I won through free spins. Today, I received a message saying it failed to go through.

I contacted you, and now when checking the balance, it says I have £10, and when going into pending transactions, it's telling me there aren't any or have ever been any. I just want my winnings, please.

Game froze after scatter landed. Every time I login gives me option to resume game.

So cant contact live support without closeling my game done. No ones answering email or phone.

I can't log in and have deposited £10. I've tried to change my password a couple of times, and it won't let me.

Hi I have money in my account please can I a refund back into my account the site is very apoling there is no response of play ojo

I have been consistently trying to close a casino game for over 12 hours with no success and all Im trying to do is withdrawal some money which is not allowed until you close all open gaming sessions. Support has been completely unhelpful.

Theyve ignored my request. Theyve ended the chat on their end and I just dont see any resolve to this situation Quite unhappy, considering I was very much enjoying this website for a while.

Absolutely nothing. What a waste of time.

How dare they do this to me!

Ive been waiting hours now, what can possibly take this long? Ridiculous!

can't get my money to go in the bank. tried for 3 days now and still not got anywhere. it's driving me mad, just keep going round and round.

I have been trying to deal with a withdrawal issue for over a month now .. They go days before replying, every reply is from a new person and starting the conversation all over again.

Their customer service is absolutely horrible.

I want my money and I will never play this casino again. I was so excited to try it, but now I am kicking myself.

I have sent you 5 emails without response. I don't have the correct photo ID, so I have locked my account pending verification, and I cannot sign in to chat to customer service.

But on the 29th of August, I deposited £10 into my account. You let me do this, then locked me out.

I was requesting a refund as I cannot acquire photo ID and didn't realize it was necessary. Can I have my deposit back, please?

I would like to check the status of a withdrawal as Ive not received any email or any confirmation of anything